Quilter has launched two new tools to improve the client profiling process for advisers.
Developed in collaboration with Dynamic Planner, the ‘Client Profiler’ tool, which is available to all advisers and clients who use the Quilter platform, will help advisers assess client needs across risk, investment goal, investment management and ESG preference.
Advisers can then use the ‘Quilter Solution Explorer’ tool to select the most appropriate WealthSelect portfolio based on the individual profile and preferences of each client.
Quilter said the two new online tools will help advisers overcome regulatory challenges associated with the integration of ESG criteria and when used together, provide “full, end-to-end” support for advisers to match the right investment solution to the right customer with a clear audit trail to support their advice.
David Tiller, commercial and propositions director of Quilter Investors, said: “The suitability hurdles keep getting higher and helping advisers to get it right is vitally important. It was advisers sharing their challenges that influenced the design of these two tools. Too often investment products are lobbed into the market with little regard for distinct client preferences and the adviser’s obligations. These tools are about Quilter moving forward with advisers to help support their clients and allow their advice process to meet the challenges of today’s world.”
Ben Goss, chief executive officer at Dynamic Planner, added: “We are delighted to be partnering with Quilter on the launch of these unique tools. Integrating responsible investment considerations into the advice process is something advisers must get right, and technology is going to be a key enabler for this. As a result, it is really encouraging to see a provider like Quilter think innovatively and introduce new digital tools to make the job of a financial adviser easier and fit for the future.”