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New technology ‘crucial’ to SIPP/SSAS sector

1 October 2020

Dentons Pensions says new technology will play a crucial role in driving the SIPP and SSAS sector forward as the Covid-19 pandemic continues to impact the way people interact with their finances.

The pensions specialist said consumers want to feel “informed and in control” of their savings and investments, creating an opportunity for SIPP providers to innovate and streamline more of their administrative services. This includes early stages of the client’s investment journey such as gaining an understanding of the client’s investment requirements and allowing clients to complete, sign and return documents electronically.

The firm was the first bespoke SIPP provider to offer an app on Intellifo’s Intelligent Office store, which launched in July and integrates the iO software with Denton’s in-house SIPP administration system for valuation uploads.

David Fox, director of sales and marketing, Dentons Pensions, says: “SIPP and SSAS providers need to implement a modern approach to assisting advisers in their interaction with clients, with secure communication tools and administration systems in order to help the financial services community to thrive in an ever-changing market.”

Stephen McPhillips, technical sales director, Dentons Pensions, adds: “At Dentons we are fully embracing technology for the benefit of our advisers and clients. The ways in which we are communicating are evolving, and the recent pandemic has only accelerated this, shaping the future for both advisers and their clients.”

McPhillips said Dentons has implemented a number of technological enhancements, from encrypted messaging to clients and adviser portals through to the integration with Intelligent Office software, as it seeks to keep pace with the “changing expectations of our society.”

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