More people taking retirement decisions without advice

21 April 2024

A rising number of people are accessing their pension savings without professional advice or guidance, raising concerns about the level of support being given to retirees making major financial decisions, says Just Group.

Figures from the Financial Conduct Authority showed that 58% of pensions accessed in 2022/23 did not receive advice or guidance, compared to 48% in 2018/19. Nearly 429,000 pensions were accessed without professional help compared to 314,000 five years earlier.

This trend was most prominent in drawdown, where the proportion taken with professional support has fallen from 75% to 61% and among UFPLS withdrawals, where it has declined from 56% to 34%.

Stephen Lowe, group communications director at Just Group, said: “Given the complexity of retirement decisions, this trend towards more pensions being accessed without professional advice or guidance looks like a massive red flag.

“Retirement decisions are some of the trickiest financial decisions that people will ever face. Yet, the majority are shunning not only paid-for advice but even the government’s free, independent and impartial pension guidance offered by Pension Wise which was created to help everyone accessing a pension.”

Lowe said that the figures “bode badly” for the future when increasing numbers will be dependent on defined contribution pensions to supplement their state pensions.

“We are now in the 10th year of the pension ‘freedom and choice’ policy and while people are obviously enjoying having access to pension cash when they want, these are still relatively early days in terms of understanding whether people are managing those withdrawals sustainably.

“It does reinforce the need for the industry to develop and promote advice models that can help people plan their retirement finance and for the government to work harder to encourage many more people to take up their entitlement to the highly-regarded guidance from Pension Wise,” Lowe added.

Professional Paraplanner