Scottish Widows has joined forces with Origo to extend its letter of authority process for advisers across its business.
The move will cut turnaround times and boost the quality of information, the firm said.
Origo’s Unipass Letter of Authority is the first holistic service of its kind to give advisers a single method for sending all Letter of Authority requests to any UK platform and product provider.
With whole-of-market provider coverage and free to use, Scottish Widows said the new system serves as a “one-stop-shop” for advisers to access all of their Letter of Authority requests and information via one secure digital portal.
It marks the first in a series of upcoming investments by Scottish Widows to provide advisers with a frictionless experience beyond their platform and across their business by utilising Origo’s range of data services.
Origo recently announced a number of enhancements to its Unipass Letter of Authority service, including a checklist for advisers to upload specific data points they need.
Anthony Rafferty, CEO of Origo, said: “While we are proud to have established ULoA as a whole-of-market solution, the deep integration now achieved with leading providers like Scottish Widows represents a significant advancement for the industry.
“Delivering this level of connectivity for several major pension providers – and with further integrations already underway – demonstrates our ongoing commitment to driving efficiency, transparency and improved outcomes for advisers and their clients across the market.”
Ed Parker, head of adviser lab at Scottish Widows, added: “We are very pleased to extend Origo’s Unipass LoA service beyond the Scottish Widows Platform for advisers serving clients with our Workplace Pensions, Retirements, Protection and Longstanding products.
“We’re committed to improving our LoA servicing, including the speed of our responses and the accuracy of information at this important part of the financial planning process.”
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