State Pension underpayment ‘scandal’ underlines UK pension complexity

23 September 2021

The Department for Work and Pensions has underpaid more than £1 billion worth of state pensions after the “complex” pension rules led to a catalogue of human errors. An inquiry by the National Audit Office (NAO) revealed that around 134,000 pensioners had missed out on average £8,900 each as a result of the errors....