FCA says Consumer Duty ‘cultural shift’ not ‘one and done’
1 March 2024
The Consumer Duty is not a ‘one and done’ project, the FCA has said, as the deadline for the next stage of implementation looms. Speaking at PIMFA’s Consumer Duty conference, Lucy Castledine, director of Consumer investments at the FCA, said the 31 July deadline for firms to have complied with the Consumer Duty for...
