Aegon has marked the first anniversary of its client reporting tool ‘Product Reporting’ with a series of strategic upgrades, designed to enhance the adviser process and bolster client interactions.
The enhancements, made within the Aegon Retirement Choices and One Retirement platforms, include the introduction of money-weighted and time-weighted returns to enable advisers to gain deeper insights into product performance.
Advisers will also be able to personalise client reports with names and tailored commentary fields, fostering a more “bespoke approach” to client advice.
In addition, Aegon has included an investment breakdown section, offering detailed insights into the funds and models in which clients are invested. The provider said this would enhance transparency and decision-making.
The enhancements align with findings from a recent Aegon and NextWealth report, which highlighted the importance of tracking the right metrics to surface valuable insights on existing clients.
Stephen Crosbie, managing director, Adviser Platform at Aegon, said: “We recognise how critical it is for our platform to align with what advisers are looking for in today’s ever-changing environment. This understanding drives our efforts, and celebrating one year of ‘Product reporting’ highlights our commitment to adapting to market dynamics while meeting adviser needs, as reflected in our recent findings with NextWealth.
“Our ongoing enhancements are a clear testament to Aegon’s pursuit of excellence. We’re focussed on continuously improving our platform, not just for efficiency, but also to empower advisers to engage in insightful, personalised conversations with their clients. These meaningful interactions are essential in helping them meet Consumer Duty expectations, which are increasingly vital in today’s complex financial landscape.”
Main image: luke-chesser-eICUFSeirc0-unsplash
