10 reasons why your client might find it difficult to get equity release

17 July 2019

Equity release provider more 2 life has published a guide to help advice firms understand equity release lending criteria and so help manage client expectations.  

more 2 life said analysis of its cases suggest that there are some signs that advisers should look out for when speaking to potential clients as it may make it harder to place the case or result in it being declined all together.

As products which are designed to be held over the long-term, the lending criteria around equity release plans are based on ensuring that the asset will increase in value and any issues which might impact on the value or saleability are avoided.  

While criteria does typically vary from funder to funder, features such as a large proportion of the property boasting a flat roof, being situated near a busy commercial property or on a flood plain will mean that the case is more likely to be declined.  

To help advisers manage client expectations, watch out for potential issues and build awareness of underwriting criteria, more 2 life has produced a list of 10 key potential barriers to an equity release application being successful – see below.

Dave Harris, CEO at more 2 life (pictured): “With increasing numbers of people aware of the benefits of equity release, we know that being declined by a lender can be devastating for the client and a real disappointment for the adviser who has worked to help them.  

“We don’t expect advisers to be able to tell if a property is on a flood plain or not but if the client mentions that they have been flooded in the past, this should sound alarm bells and they will be aware that the case might be more difficult to place. 

“Every funder has slightly different criteria and as more 2 life work with a variety of different organisations, we are in the fortunate position that we can help the vast majority of our customers but we believe it is important to educate advisers so they can start to manage their clients’ expectations.”  

The guide can be found here.


1 Flat roof: As fast roofs need to be regularly replaced properties that have significant amount of flat roof may not be eligible for equity release.

2. Commercial property: Properties next to commercial properties may be harder to place with a lender, but this varies.

3. Non-standard construction: Some older properties are made of wood, COB, Laing Easiform, etc, which can make them harder to value and place.

4. Flood risk: propertiess on a flood plain or which have flooded in the past

5. Single skin construction: A wall made of a single layer of material – typically bricks

6. Ex local authority: Typically a privately owned property in former local authority housing

7. Clutter: Significant clutter within a property can make it harder to value

8. Asbestos: Asbestos present in the walls or ceiling

9. Proximity to electricity: Close to electrical sub-stations, power lines or pylons

10: Foam under the roof: Certain types of foam insulation sprayed onto the underside of the roof may not be acceptable to all funders.



Professional Paraplanner