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Protection Guru launches benchmark reports on insurers

8 July 2020

Research service Protection Guru has created a series of reports for advisers looking to access information on insurance providers.  

The group, part of FTRC, will benchmark 12 insurance providers across 10 different operational features, with the first three reports set to be published this week and further reports published on a weekly basis.

Operational features include providers’ online application process, claims process and annual statements for consumers and advisers.

Advisers can use the reports to analyse providers based on their performance across each of the features and directly compare the ratings of each insurer. Providers will also receive an overall rating out of 10, by aggregating the score for each individual feature measured in the analysis.

Adam Higgs, head of research, Protection Guru, said: “Protection Guru’s operational reports are designed to lend clarity on which insurers are best placed to provide a streamlined service to advisers and their clients, measured against the services advisers see as most valuable. This approach takes account of the needs of advisers who may not regularly provide protection advice, and many of whom find it difficult to deal with life insurers.

“Through a unique, data-driven approach, the reports equip financial advisers with information based on fact, enabling them to better understand different operational propositions and why they are important to the consumer.”

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