Growing importance of encrypted email systems to protect client data

5 January 2024

Origo and Beyond Encryption have highlighted the growing importance to the industry of using secure email systems to help protect customer data in transmission.

The companies recently extended their commercial partnership to further offer Mailock, Beyond Encryption’s secure email product, to the market, as the threat from cyber criminals continues to grow.

Major players such as Aegon, Royal London and abrdn, already utilise the service, as well as over 55,000 advisers and their support teams within the financial services industry, according to the companies.

The rising demand for secure communications within the market, needs a robust, military-grade email security service that protects businesses and their customers against cybercrime, says Anthony Rafferty, CEO, Origo. 

“Cybersecurity continues to be a major and growing issue for the financial services industry. Criminals are looking for the weakest link to gain access to systems or confidential information. The ubiquitous nature of email makes it a key target.

“As an industry, we must be on our toes all the time, whereas the criminals only need one mistake to obtain the access they need. Which makes taking pre-emptive action essential.

“We regularly see critical client documents sent via unsecured email because it is perceived as convenient, without the sender realising the potential danger. Or firms sending a secure email but allowing the client to return the document in an unsecured manner.

“As an industry, we now need to be using reliable and secure email for financial professionals, providers, and consumers at large. Mailock enables individual and/or bulk emails to be sent and returned securely.”

He adds: “We encourage everyone to review how their business is sending emails and how the information contained within them could be exploited by criminals, for example for fraud or identity theft, if illegally accessed.”

Paul Holland, CEO and Founder of Beyond Encryption, says: “Cybercrime has become a thriving industry, showcasing the necessity of the secure eco-system we provide and our ongoing relationship with Origo. Mailock has established itself as the industry standard for encrypted and authenticated comms, providing a reliable and trusted medium in which to transmit financial data.”

“Customers continue to demand quick, efficient, and secure communications from their financial organisations, with secure email ticking all these boxes as well as providing significant ecological benefits. Implementing digital communication solutions such as Mailock, instead of relying on traditional print, pack, and post, can contribute significantly to a more sustainable future by reducing the carbon output of day-to-day interactions.”

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