Foster Denovo has partnered with fintech firm Palindrome to harness the use of agentic AI in its day-to-day operations.
The firm said the move marks a “transformational step forward”, enabling it to use unstructured information, alongside its structured data lake, to transform the way its technology powers its advisory and consulting teams.
Helen Lovett, group managing director at Foster Denovo, said agentic AI not only frees advisers to spend more time on client-facing business, but changes the face of back office systems in private wealth.
“Logging on to different portals, waiting on the phone, wading through electronic files already belongs to a bygone era. Using an AI chatbot to surface intelligence from data, documents and call recordings is transformational.
“We’re diving in because of the step change in ways of working that are now available. Pre-meeting packs, fact-finds, suitability letters can all be drafted in minutes. Typing in a question gives you the answer. It will utterly transform the tasks underpinning the advice we give and clients will see an immediate impact. It’s no exaggeration to say the possibilities are endless.”
Ed Beckett, co-founder of Palindrome, added: “Adopting an agent-native operating system tailored to how the firm works is a decisive step. Advisers didn’t train for years to spend their days on data entry and letter writing. Palindrome takes core parts of the advice lifecycle off their hands, so they can focus on the elements only they can deliver: the human ones.”
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