Aegon unveils new client reporting tool

1 July 2024

Aegon has announced the launch of Productreporting, a client reporting tool for financial advice firms across Aegon Retirement Choice (ARC) and One Retirement.

Aegon said the introduction of this tool is the next step in Aegon’s plan to improve the overall user experience. It gives advisers and paraplanners access to detailed summaries of their clients’ products and performance over a period they select, aimed at. making it easier for advisers to tailor conversations with clients, helping them to deliver a more personalised approach in support of delivering Consumer Duty outcomes.

The new tool is accessible from the client summary and offers a range of features, providing greater insights into clients’ portfolios. Some of the new features include:

  • View valuations of clients’ products.
  • Ability to generate graphical representations across all products, such as product valuations, money in and out, along with the option to customise date ranges.

Advisers/paraplanners can also see a breakdown of key product data, including opening and closing value, return for all products or selected products, income received from any income-generating investments, and any charges (where applicable).

Aegon said it is continuing to evolve Productreporting and has been actively gathering feedback from advice firms, which has been invaluable in shaping the future development of the tool, which will be delivered on a phased basis.

Talking to the launch, Stephen Crosbie, managing director – Retail at Aegon, said: “The launch of Productreporting is a clear demonstration of our commitment to continually improve our platform. Aegon’s new user experience enables us to elevate our platform’s digital capability for advisers and serves as a strong foundation for future advancements.

“As we strive to become the market-leading digital platform provider, Aegon is determined to provide financial advisers with solutions that streamline their processes and enhance their ability to serve their clients effectively, delivering good Consumer Duty outcomes. The introduction of Product reporting marks  another significant milestone in our journey to achieving this goal.”

Professional Paraplanner