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New Criterion MD prioritises improving industry transfer and re-registration processes

21 May 2019

Well-known industry figure Billy Burnside will join Criterion Tec Limited as managing director on 17th June 2019.

Burnside has prioritised Criterion’s work in improving transfer and re-registration times across the pensions, savings and investment markets, through STAR, its joint venture with TeX.

Criterion was formed in July 2017, as an independent, not-for-profit industry body providing Standards and Governance services. It was originally part of Origo Services Ltd and alongside publishing process and integration standards, its aim is to facilitate and drive cross-industry engagement, helping organisations achieve higher levels of collaboration, reduce costs and achieve better outcomes for their consumers.

Burnside has a long and well-established career in pensions, savings and investments with Friends Provident, Standard Life and Aviva, where he was head of Platform Development & E-Commerce, and more recently he spent time consulting at Deloitte LLP.

Burnside will become full time MD, replacing Caroline Mansley, who held the role in a part-time capacity, and who leaves the company to focus on her portfolio career.

Iain D Duffin, interim Chairman of Criterion thanked Mansley on behalf of the Criterion Board “for her hard work in helping set Criterion on the path to be a leading brand and the ‘go to’ open standards company in the UK” and welcomed Burnside “in this crucial role in taking Criterion along this exciting journey. Billy is a welcome addition to the team and has a wealth and breadth of industry experience that is second to none.”

Burnside said: “Having spent many years working in several financial services companies on the development of standards and governance initiatives that have delivered critical business services, I fully appreciate the importance of standards and of organisations working collaboratively for the benefit of all stakeholders to deliver better consumer outcomes.

“The success that Criterion has already been able to deliver to the long-term savings and investment industry through the establishment of STAR is a great example of how, through collaboration (with TeX), the industry can come together to meet the challenges we collectively face and improve the service we deliver to advisers and customers.

“My initial priority will be on building on this success and delivering the required outcomes of STAR for the industry and seeking out similar opportunities to work collaboratively across the financial services market.”

Professional Paraplanner